Frequently Asked Questions

Are You Accepting New Clients?

The clinic is accepting new clients for Manual Osteopathy , Massage Therapy and all coaching services at this time.

Please note most services are insurance under both Massage and Osteopathy benefits. Please check with your provider. 

What Is Your Client Procedure?
  • New clients may be required to create an account for the booking.
  • Contact information is required, and new clients are expected to have agreed with the Clinic’s Policies and Procedures.
  • All appointments are requests and confirmed by our office. 
  • 24 hrs cancellation is required. Missed appointments are billed at the full rate and may not be eligible for insurance coverage. 
  • Clients not seen within 6 momths will require an updated health assessment and updated  health history. 
  • All appointments include assessment, treatments, home care included in the treatment time booked. 

Health history intake forms will be sent to you via email – please ensure completion prior to the appointment.

Are These Services Covered By Health Insurance
  • Massage Therapy is covered by many health insurance providers.
  • Manual Osteopathy is covered by a growing list of insurance companies – ask your provider.

It is the responsibility of the individual client to check whether or not these specific services / providers are covered by their insurance.

Do You Direct Bill?

Yes! Direct billing is available. We currently direct bill to Alberta Blue Cross. Insurance information if required at the time of your first assessment.  All fees not covered by your insurance are due at the time of service / treatment. 


What Is Osteopathic Manual Therapy (OMT)?
Osteopathy is, according to the World Health Organization, relies on manual contact with techniques for assessment and treatment. It respects the relationship of body, mind, and spirit in health and disease; it lays emphasis on the structural and functional integrity of the body and the body’s intrinsic tendency for self-healing.

Manual Osteopathy Practitioners (DOMP) or Manual Therapists use a wide variety of therapeutic manual techniques to improve physiological function and/or support homeostasis that has been altered by somatic (body framework) dysfunction, i.e. impaired or altered function of related components of the somatic system; skeletal, arthrodial and myofascial structures; and related vascular, lymphatic, and neural elements. They use their understanding of the relationship between structure and function to optimize the body’s self-regulating, self-healing capabilities.

This holistic approach to client care and healing is based on the concept that a human being is a dynamic functional unit, in which all parts are interrelated and which possesses its own self-regulatory and self-healing mechanisms. One essential component of osteopathic health care is osteopathic manual therapy, typically called osteopathic manual techniques (OMT), which refers to an array of tissue mobilization techniques that may be combined with other treatments or advice, for example on diet, physical activity, and posture, or counseling.

This field is one of the fastest-growing health fields in Australia and the world alike. The number of people choosing to visit a manual osteopathy Practitioner for treatment has increased by 270% since 2012.

Manual Osteopathy/ Manual Therapists or Practitioners in Canada and the US do not offer a medical diagnosis, that is the domain of a medical doctor and are not registered with the College and Physicians and Surgeons in Canada; however, are an integral part of complementary health care, both in rural and metropolitan areas.

What Is OMT For?

Osteopathic Manual Therapy benefits can range from assisting overall optimal wellness and function to providing relief from both acute and chronic pain and symptoms. Some specific complaints and conditions MOT may benefit from include:

  • Structural/alignment issues
  • Headaches/migraines
  • whiplash/concussion symptoms
  • jaw pain/dysfunction
  • sinus/facial pain
  • body aches and pains
  • overuse injuries
  • neurological complaints (carpal tunnel, TOS, sciatica, etc.)
  • asthma/shortness of breath
  • abdominal and pelvic pain
  • gastrointestinal issues, heartburn/lump in throat
  • sleep problems
  • gynaecological issues
  • incontinence
  • frequent infections/poor immune function
  • stress/anxiety/depression/trauma
  • rehabilitation after accidents/injuries
  • preparation for and improved recovery from surgery/medical procedures
  • improved training performance

and more!


Wendy is a great massage therapist with an in-depth knowledge the body’s structure. She brings great energy and passion to her work and it really shows with how she deals with people. Wendy is unique, funny, and will help you with whatever ailments you have.

Definitely the best massage therapist in Yellowknife. Cannot recommend enough.


John D

Wendy is amazing! Myself and other people from my network have visited her and we all left extremely satisfied with her services. Her barefoot massage is healing. She is very friendly , knowledgeable and professional. I consider my visits a precious gift to my body ☺️ Thank you Wendy ❤️


Anthoula Z


Don’t hesitate to reach out if you have any further questions!

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